UpdateObsidian Entertainment has backtracked after heavy criticism and is offering console players a manual solution via support. According to the studio, the error lies with the rights management of the stores.
Obsidian gives rise in a official statement Obsidian openly admits that the promotion completely backfired. The intention was good: a huge thank you to the community. However, the technical execution is a nightmare. Anyone who purchased the base game between April 30th and May 27th on Xbox One or PlayStation 4 and received nothing should submit a ticket. Obsidian promises to manually correct the error.
OriginalAnyone who owns the main game of "The Outer Worlds" was supposed to receive the Spacer's Choice Edition for free. Now the studio is backtracking and suddenly requiring ownership of all DLCs.
Obsidian Entertainment has greatly angered the gaming community with this. At the end of April, the official forum stated quite clearly: Anyone who bought the base game of "The Outer WorldsAnyone who owns the game by May 27th will receive the upgrade to the Spacer's Choice Edition as a gift. Completely free, on all platforms.
A great deal to reward loyal fans of the sequel. But right on schedule, disappointment followed. The promise no longer stands.
The excuse about the platforms
Players on Reddit They were the first to vent their frustration. Instead of the promised free download, Obsidian is now requiring the purchase of both story expansions to even be eligible for the upgrade. Support blames "unforeseen platform limitations" on Xbox One and PS4. The studio remains silent on the specifics of these technical hurdles.
Many players felt rewarded by the offer and wanted to use the upgrade as perfect preparation for the sequel. Now the community simply feels cheated. The suspicion is that this is a last-minute attempt to boost DLC sales. Those who already own the main game digitally will first have to dig deep into their pockets.
Trust is gone for good, and such an action was a PR disaster waiting to happen. Technical problems can be communicated, but not wrapped up as a gag clause on the day of release. Obsidian has needlessly shot itself in the foot here.
Would you have bought the DLCs specifically for the upgrade, or are you sticking with the standard version on principle?
Awesome, they're offering the €100 version for €60 on PSN.
I think that's fine; why would you install the standard edition and then get the upgrade edition with DLC for free?
Of course you have to buy the DLC to get the complete package, right? Otherwise it would be unfair to everyone who paid a lot for the DLC.
I don't see anything unfair. Why would I?
But doing it this way first and then that way is really stupid.