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PSN down? Users report massive outages — Error code: NP-104602

PlayStation Network is down. Massive outages reported with NP-104602 and WS-114119-7 on March 21, 2026. Get all the facts on the current PSN status here.

Niklas Author 2026
By
Niklas Bender
Editor-in-Chief at PlayFront and specialist in critical analysis. Niklas Bender stands for a clear editorial stance and fearless journalism. His focus: the deconstruction of PR clichés. He...

UpdateThe disruption appears to be largely resolved, as the number of reports has decreased significantly since 23 p.m.

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The PlayStation Network (PSN) is currently facing a massive global outage. Since the evening of March 21, 2026, the platform has struggled with severe connectivity issues. All core services are down, ranging from Store access to online multiplayer.

User reports and platform data confirm widespread instability of the server infrastructure. The disruption not only affects the login process but also interrupts ongoing services on PlayStation 5, PlayStation 4, and the PlayStation App.

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Technical barriers and error codes

The technical problems center on two specific error messages. The code NP-104602 primarily occurs when attempting to perform cloud synchronizations or sync trophy data. Simultaneously, the error WS-114119-7 blocks communication with the authentication servers, preventing access to digital licenses and the PlayStation Store. This severely limits platform availability.

The official PSN status page shows no outages yet, but portals like Downdetector show a massive spike in error reports. Sony hasn't released a statement regarding the root cause. This isn't a local hardware issue; it's a server-side failure. Raw performance means nothing when the backend is dead.

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A Reddit user writes: "Yeah, I can't start a party with friends. The message 'Something went wrong, please try again later' appears." Another user adds: "It's not working for me. I can't see the friends list or play the online modes of the show."

Others, however, seem to be only partially affected: “COD won’t let me play, but Arc Raiders invites me in.”

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Therefore, the timeframe for the full restoration of services is unclear, especially since there is no indication of upcoming maintenance work of this scale. PSN services will remain unstable until further notice.

Anyone who doesn't have their games on disc is simply out of luck tonight. But even that's no longer a guarantee. Is PSN working for you, or are you also having problems with the servers?

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Gerhard Dreicher
27. March 2026 15: 54

5 days ago... I didn't notice anything.

Nessa
26. March 2026 23: 25

I had this problem with the app last year, but I was still logged in to both my PS consoles. However, two months later I was logged out and now I can't log in anywhere despite changing my password. I don't want my membership plus still active in my account but unusable, especially since they're brazenly increasing the one-year subscription fee. Please tell me I'm not the only one with this problem.

Tobias Ströll
24. March 2026 12: 50

Didn't notice anything.

Stefan Klockow
22. March 2026 08: 50

Yes, and when will everything work again? It's just so annoying.

Michael Schöls
22. March 2026 11: 53
Reply to  Stefan Klockow

Stefan Klockow works 99 percent of the time!
Why do you all make such a drama out of it when the thing doesn't work for a few hours?
Go outside for some fresh air to clear your head!

Rick-72
22. March 2026 10: 24

Luckily, I had no problems.

Crydog
22. March 2026 07: 08

Yep, I noticed that when I played Legends.

QuestGoTT
21. March 2026 22: 20

Login works. The shop also works without any problems. But online friends aren't visible and can't be accessed. Games that require an online connection also won't connect. Time to wait and see. 🤮

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